Went for a oil change and tire rotation. When I got the vehicle back I noticed it rode kind of different. A few days went by and I check the air pressure, found Service did not adjust / change the air pressure to the new location of the tires. I adjusted the air pressure and check the info center also to find that service did not "re-learn" the system. Had to go back to dealer to re-learn the thing, waisted part of the morning.
I think that you should do and respect the promised deal. When told it will be $110 for Diagnostic and will be waived if repaired, it shouldn't be charged after the warranty pays for repair. It makes no difference who pays, If I pay out of my pocket it gets waived, why charge the customer if the extended warranty pays for repair? I will visitit Findlay Chevy for my next repair.
My buying experience was the most enjoyable vehicle purchase in my life and I am 66 years old. My salesperson, Belle, was kind,, pleasant, knowledgeable on Chevy products, & professional. She made me feel special from the time I walked into the dealership. Robert, the sales manager, who worked my deal, was easy to negotiate with. We were able to reach common ground on a price relatively fast. He and Belle really deserve accolades.
Bert is a great communicator always keeps me informed every step of the way with my 2019 Corvette StingRay. Always calls me after I get my car back to make sure everything is good. thank you Bert for all your hard work. JenniferMedve
I had a problem with a rear window that broke. I had not driven my Siverado, due to a broken leg, and did not realize the window was broken. I called Steve, the service writer who has taken excellent care of me and my family, he said to bring it on down this was Saturday about 11 AM. I took it in and Steve got a tech to look at it. He said he could get it done, but I would have to wait. I gave him the go ahead and he had it fixed in about an hour. Steve takes very good care of his customers. Keep him.
They were very professional servicing my 2014 Corvette. Unfortunately the dealer advised, I basically have no chance to purchase the 2021, which was my intention. Any assistance in obtaining one will be greatly appreciated
All I can say is that as long as "Ray the bald guy" is in the service dept, I will buy Chevy's. The stress of having your car serviced is removed knowing that Ray will take car of your car while making you feel at ease. He treats you and your car with the care and respect as if it was his own. GIVE HIM A RAISE!!