Not happy. Pleased with my vehicle but not with the service. I told the salesman I needed my payment to be a certain amount Wich he came close to but when I went to financing my monthly payment went up $100 a month. I told the salesman that I couldn't afford to pay that much monthly. I signed for that amount. He knew everything needed to be factored in to make sure my payment was affordable. When it came time to sign documents and I saw the price went up I felt pressured to proceed.
I have never had a bad experience with this dealership. I had to have the battery replaced but after picking up the car my cruise control was not working. It worked perfectly before the battery. So if I am to remain happy with the dealership it’s going to depend on today’s visit
I love coming in and talking with Will. Best salesman ever in my opinion. He has made my wife and I feel very comfortable and pressure free. From our Corvette, to our Caddy, to our new Silverado they have all been an amazing experience and I couldn't be happier. Mike in finance had us out of there in no time flat and got us a better rate then even our credit union could get us so we thank you for that sir. Dealership is always clean and were always treated like family.
I made an appt for this visit weeks ago so my husband wouldn't have to spend all day there. Our appt time was at 11:30 and at 1400 it still hadn't been looked at. My husband was there till way after 1600 for a diagnostic check that only took a few minutes. So I ask what was the point of making appt then? The service guy who checked my car in acted like my husband was putting him out by bringing my car in. We have been loyal customers since moving here almost 3 years ago,but after the terrible service we have received the last 2 times we have come in I feel we will need to find a new dealership service department.
Everyone was very professional, friendly and courteous. I was taken care of immediately and I didn’t have to wait long for my car to be done. Waiting area was clean and comfortable. I always take my car to a Chevy dealership whenever it needs service or wherever I am. I would highly recommend Henderson Chevy for all your service or car needs
We have had a good experience with Shawn VanBuskirk since we purchased our first Camaro from Henderson Chevrolet back in 2010. Since then we have purchased a total of seven Camaros and two Corvettes from him. We have always been satisfied with his service as our salesman and the service department at Henderson Chevrolet.