i’ve Been i’ve been going to your dealer for oil change ginseng’s I’ve bought my car there and always Had an friendly and questions answered every time I’ve you’ve always been friendly and answered any questions I’ve asked in a professional manner ever since I’ve bought the car there.
The service was awesome HOWEVER, I was personally contacted via phone call to inform me that the employee in the cashier office did not properly charge me for the parts I received during the servicing of my vehicle. I observed this same employee make 3 trips to the vending machine while conducting business; perhaps if she had fewer distractions such issues with customer invoices would be nonexistent?
Friendly, knowledgeable, concerned I get the car that is right for me. And...not at all pushy! It was a wonderful experience. I’ve driven a Cadillac for over 40 years and I’m back with Chevrolet. I know I’m going to love my new Blazer. Special thank you to Joe Gallagher for his patience and understanding. Thank you to Peter Reele for suggesting I try a Chevrolet.
Paid $70 for an oil change and $600 for the concierge package and my vehicle did even get a car wash. Every other dealership I have gone to has always washed my vehicle. I will be going to a different dealership to have service work done and future vehicle purchases.
I brought in my Car for the exact same problem I had 3 years ago when it was under warranty. The price listed back then was $340. This time I was charged $600. How about fixing it right the first time or recognizing that there is a flaw with this part. (Ignition Shifter)
I have to go here to service my company car, I have no choice. And this is why my husband and I always buy luxury vehicles-the service department anywhere else is awful. The guy who did my oil change was very nice and friendly. The girls at the front desk had no clue how to bill my company...so that was an issue. Then another issue was asking for a smog check, but when I made the appointment I told them I needed a oil change and smog. They’re making me walk all around and hunting people down in the “fish bowl”, like I know what that is. And I can go on and on from there, but I’m not. Because it’s not worth it. I would never buy a Chevy for my own personal use, and one of the reasons why is when you go buy luxury, you never deal with this type of circus.
Made an appointment, and still waited 5 HOURS! for a 45 minute job. We live 70 miles away and let them know we would have to wait. It would be nice if they let you know how much it is for basic items up front and the approximate time it would take.