It took approximately an hour for an oil change and tire rotation when I had a 9 am appointment. I guess I expected it to be less. Anyway, when I got my truck back, there were greasy fingerprints in several places on the front/hood area. I didn't appreciate that. My truck was just washed and I had to go home and wash it again. Getting the grease off was not easy. Yes, I understand that oil changes and checking engine components are greasy work, however, they need to understand that I want the grease kept on the inside, not the outside, of my truck.
Bill as usually took care of me & I could not believe just how good. This was the best service I have had yet. From the time I made the appointment to going out the door. Bill went overboard on this service as he always does.
Everything was very quick and Steve McMullen was an expert at what he does. The tech on the other hand not so well he left my door hanging and had broke 2 clips and didn’t replace them I had to get the clips and put them in.
I dropped my car 2013 volt to service for the warning sign. Andy called around noon time and informed me that the vehicle is ready to be picked up. He said there is no charge since it covered under factory warranty. I truly appreciated the Chevrolet company's quality service. I would consider to buy another GM vehicle.